Focus
Telecoms: Start ups (2G/3G), OSS/BSS migration, Fixed-Mobile convergence, Retail / wholesale / POS, CRM (ETOM/SID /SOA) and strengthen service delivery of complex global managed services
Financial Media, Banking & Insurance, Off-shoring Credit Services, CRM, Customer POS/Sales Portals, Statistical analysis / reporting
Enterprise CRM / eBusiness: Governance audit compliance, B2B, B2C, e-commerce, web portals, DWH, CRM, BI deployment
Portfolio management: Case for change, Best Practice, TOM, Outsourcing, Business Integration, off-shoring, global software teams, and program recovery
About Us
Founded in 1995, Factdelta is a business architecture practice based in Swansea (and London), UK.
Our services help recover and improve business knowledge assets across telecoms, finance and other service sectors; We bring unprecedented understanding to solve your requirement management challenges, delivering sustainable solutions.
Our competence comes from consulting interventions in UK, Europe, Middle East, Africa, USA and India in the last 10+ years.
Our Offering
The managed service proposition encapsulates:
Discovery and Delivery of a basic working model in less than four weeks aligned to appropriate best practices (ITIL, ETOM, Security Frameworks,).
Visual - Easy to use navigation in boardrooms, workshops, desktops and by subject experts.
Domain Expertise: in Telecoms, Financial and other service sectors
Personalization: Solution tailored to your unique needs without compromising best practices.
Our Customers
Managed Services, System Integrators, Professional Service Providers, Service Delivery Functions, CTOs and those IT functions engaged in regaining control of business understanding of IT solutions.
